Expert Insights

Expert Insights

Por: Total Expert
The financial services industry is ever-changing as the market evolves and consumer expectations shift. Standing out – and winning – as a bank, lender, or credit union looks different today than once before. Join Total Expert Founder and CEO Joe Welu as he speaks with leaders across modern financial institutions and the methods that are helping them stand out from competitors while building a loyal customer base. You’ll walk away with leadership and innovation strategies you can put into action in your organization to help you drive growth and create customers for life.
108 episodios disponibles

Latest episodes of the podcast Expert Insights

Mostrando página 3 de 6

Purpose vs. Proof: Putting Action Behind Your "Why" 19/08/2020
Reacting to Today or Being Strategic for Tomorrow? 13/08/2020
Customer Loyalty: Becoming the Lifetime Financial Partner 15/07/2020
Leaders vs. Laggards: Sales & Marketing Alignment 29/06/2020
Customer Experience: Perception vs. Reality 17/06/2020
Operationalizing Empathy in Your Financial Institution 12/06/2020
Top Priorities of the Best-Run Financial Brands Post-COVID Part 3: Accelerating Innovation 11/06/2020
Top Priorities of Best-Run Financial Brands Post-COVID Part 2: Efficiencies & Optimization 02/06/2020
Top Priorities of Best-Run Financial Brands Post-COVID Part 1: Taking Care of Customers 26/05/2020
2020 Lessons Learned & Key Insights Part 4: The Humanization of Business 19/05/2020
2020 Lessons Learned & Key Takeaways Part 3: Your Sales Strategy has to Change 12/05/2020
2020 Lessons Learned & Key Takeaways Part Two: Engagement as Competitive Advantage 07/05/2020
2020 Lessons Learned & Key Takeaways Part One: Most Limits Were Self-Imposed 05/05/2020
Leadership Thoughts on the Black Swan of 2020 13/03/2020
Becoming Customer for Life Company Part 2 14/01/2020
Becoming a Customer for Life Company Part 1 09/01/2020
Top 3 Things to Consider Before Choosing a Technology Partner 06/01/2020
Why Customer Experience is the Ultimate Differentiator 03/07/2019
Why AI Could Impact Business More Than the Internet 16/04/2019
Why Technology Should Enhance - Not Replace - Customer Relationships 02/04/2019
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