2020 Lessons Learned & Key Takeaways Part Two: Engagement as Competitive Advantage

Expert Insights
07/05/2020 6 min Temporada 1 Episodio 57
2020 Lessons Learned & Key Takeaways Part Two: Engagement as Competitive Advantage

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Episode Synopsis

Customer experience is very different from customer engagement. Joe Welu and Sue Woodard discuss how focusing on - and achieving - great engagement is a win-win for companies and customers - and sets you apart from your competition.

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