Listen "E5: So how do you really get people to change?"
Episode Synopsis
In this episode we focus on how organizations help change to happen using a psychological stages of change model, originally developed for addiction recovery, the model helps explain how individuals move from denial to action, often looping back through relapse. Martin illustrates this with the BBC's decision to not renew Jeremy Clarkson’s contract, emphasizing the role that boundaries play in triggering and sustaining change. The episode underscores that inaction corrodes culture, and leaders must reframe risk, recognize systemic patterns, and protect those who speak up, to foster genuine transformation.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.