Eric Lothrop, VP at Benoure Plumbing, Heating & Air Conditioning, takes us through his 17-year journey from roughing in houses to overseeing custom residential construction. Eric opens up about finding his passion for mechanicals, climbing inside 2.5 million BTU boilers before transitioning to small residential systems, and discovering his true calling: building something from nothing using just blueprints and 2x4s. He explains the four pillars of sustainable success in the trades—quality, accountability, honesty, and dependability—and shares his advice for young people entering the field and what it takes to be a good student in the skilled trades (willingness to be uncomfortable tops the list). Plus, learn why Eric loves to coach, something he learned from his incredible parents, who are still volunteering as adaptive skiing coaches in their late-70s. Edited by Mateusz Złakowski

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