Episode 2: Learn How To Provide Faster And More Convenient Customer Service

Episode 2: Learn How To Provide Faster And More Convenient Customer Service

eCommerce Fastlane

16/09/2018 4:13AM

Episode Synopsis "Episode 2: Learn How To Provide Faster And More Convenient Customer Service"

Welcome to Episode 2. As you grow your Shopify store, have you ever struggled with how to improve the customer service experience you deliver? Getting a little overwhelmed by an influx of repetitive requests? …if so, this episode is for you. You’ll learn about how to provide a unified support experience across all your channels (email, chat & facebook), and how to use automation to automatically respond to common support requests. It’s time to level-up your knowledge on how to provide great customer support at scale.

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