Navigating the Labyrinth of Customer Retention: A Guide for the Modern Multi-Unit Manager

03/03/2024 34 min Episodio 30
Navigating the Labyrinth of Customer Retention: A Guide for the Modern Multi-Unit Manager

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Episode Synopsis


In this episode, we'll delve into how customer retention is the bedrock upon which successful convenience store chains are built and the core principles that should guide your retention strategy.