Michael Schmidt is the Vice President, Strategic Innovations at Orlando Health, Orlando Health is a not-for-profit healthcare organization with a long tradition of serving its many and varied communities in the southeastern United States. In this episode KJ and Michael emphasize the importance of involving the entire organization in the innovation process, leading to meaningful impacts on employee retention and culture.    Key Takeaways: 05:39 The Power of Frontline Healthcare Workers in Innovation 08:58 The Journey of the Arthur App: A Case Study 10:57 The Impact of User-Centered Design in Healthcare 20:44 Creating Brand Ambassadors in Healthcare 31:36 The Long-Term Vision of Orlando Health's Innovation Program 35:10 The Power of 'Yes, And' in Creative Problem Solving   Quote of the Show (10:00): “We spend time trying to walk in the shoes of the patients and the caregivers and trying to make sure we get enough data points to fully understand the problem.” – Michael Schmidt   Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome.   Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval   Ways to connect with Michael Schmidt: LinkedIn: https://www.linkedin.com/in/michaeljamesschmidt/ Company Website: https://www.orlandohealth.com/      How to get more Disruption/Interruption:  Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

Ver todos los episodios