Ouch! avoid these 4 XLA mistakes. Please! (Ep. 26)

24/08/2021 19 min

Listen "Ouch! avoid these 4 XLA mistakes. Please! (Ep. 26)"

Episode Synopsis

Part 2 of our series on XLAs reveals 4 mistakes that enterprises make in rolling out an experience management program. Neil Keating, co-founder, and Chief Experience Officer of Bright Horse gives real-world examples of these 4 mistakes - and how to avoid them. Do you see any of these mistakes in you

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