Experience Digital – The Dance Between Interactions and Relationships: Martin Mrugal

Digital Strategy Unlocked
19/02/2024 32 min Episodio 11
Experience Digital – The Dance Between Interactions and Relationships: Martin Mrugal

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Episode Synopsis


Join our host, Deepak Sharma, in a riveting conversation with Martin Mrugal, Former Chief Operating Officer at Ellucian, exploring the evolving dynamics of digital interactions and relationships. Martin highlights the critical role of AI and machine learning in enhancing predictive analytics and customer engagement.  Tune in for actionable insights on integrating technology with human touchpoints to drive customer success.

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