Listen "065: The anatomy of telephony, part 2 - Evolution"
Episode Synopsis
Send us a textThe second episode of a three-part miniseries sees Deep Learning with PolyAI continue exploring the intricate world of telephony and VoIP! Nikola welcomes back Oisin Glenn, VP of Solutions Consulting, to chat about the historical development, current technologies, and the complexities of modern telephony. They discuss everything from PBX systems, VoIP protocols, and the rise of WebRTC to the unique challenges of international deployments, codec differences, and the open-source revolution in telephony. Learn how traditional telephony infrastructure is being replaced by scalable, IP-based systems and what the future holds for the industry. Whether you're an industry veteran or a curious newbie, this episode offers valuable insights into the telephony landscape. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube
More episodes of the podcast Deep Learning with PolyAI
Can journalism teach us how to trust AI?
04/12/2025
What does truly multilingual CX sound like?
13/11/2025
Can we solve AI's "deer-in-headlights" problem? (with Dan Miller, founder of Opus Research)
16/10/2025
Should hyper-growth brands still pick up the phone? (with Austin Towns, CTO of Hello Sugar)
16/10/2025
Your new favorite colleagues aren’t human
04/09/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.