10. Jade Rubick on preventing incidents

31/07/2024 8 min Episodio 10

Listen "10. Jade Rubick on preventing incidents"

Episode Synopsis

We cover a simple process change that is the most impactful way I've seen to prioritize reliability work. It's a rule called the "Don't Repeat Incidents" rule. In this short episode, we cover how we developed this rule, and why it made such a difference.