Are you looking to break into the CX field in SaaS (software as a service) or AI companies? Maybe you're new to the field altogether, or maybe you're trying to enter the tech world from another industry. If so, get ready for a bunch of new terms and assumptions about how things work!
But worry not - Dee and Adam are here to help. We're going to walk you through some of the most common SaaS terms, describe how many SaaS leaders and execs (not to mention their board members!) look at revenue, and talk about the assumptions that many SaaS professionals make that might not be super obvious to you.
We also recommend registering for this course by Jay Nathan if you're looking to dive much deeper into SaaS metrics and revenue:
https://www.chiefcustomerofficer.io/coveryoursaas

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