CX Today

CX Today

Por: CXToday.com
News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
279 episodios disponibles

Latest episodes of the podcast CX Today

Mostrando página 14 de 14

Zendesk Customer Experience Trends Report 2021 Overview 25/05/2021
Puzzel's CEO Talks CCaaS Innovation and Growth 19/05/2021
Verint Launches IVA Pro 14/05/2021
The State of the Modern Contact Centre 12/05/2021
Is Video in the Contact Centre the next CX Game Changer? 12/05/2021
Artificial Intelligence meets Emotional Intelligence 03/05/2021
How Data Driven Insights Transform Customer Engagement 26/04/2021
Hubspot's Operations Hub Launch 2021 21/04/2021
Reimagining CX with Five9 and Metrigy 13/04/2021
Automating Conversations in CX 12/04/2021
Automation and CX - Best Practices and Business Checklist 06/04/2021
Introducing the Five9 EMEA Summit 29/03/2021
How AI will Serve Post-COVID Omni-channel Customers 25/03/2021
Moving from Customer Service to AI Powered Customer Experience 19/03/2021
How Retailers have Adapted to Challenges During the Pandemic 26/01/2021
Mistakes Made in 2020, with Rapid Migrations to Cloud Based Environments 21/01/2021
Customer Experience in the Digital Workplace 08/01/2021
Reinventing CX With Automation 18/12/2020
Reimagining a Digital-First Customer Journey 18/12/2020
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