The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More

CX Today
28/10/2024 30 min Temporada 2 Episodio 23
The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More

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Episode Synopsis

Watch on YouTube.CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by six prominent CX analysts to dissect the latest news in the space, including stories from NICE, Salesforce, and Microsoft.In this edition, our CX experts include:Zeus Kerravala, Principal Analyst at ZK Research Liz Miller, VP & Principal Analyst at Constellation Research Rebecca Wetteman, CEO & Principal Analyst at Valoir Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Simon Harrison, Founder & CEO of Actionary Martin Schneider, VP & Principal Analyst at Constellation ResearchThanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

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