BIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM

CX Today
11/08/2023 31 min Temporada 1 Episodio 125
BIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM

Listen "BIG CX News - The Latest on Microsoft Sales Copilot, Salesforce AI Cloud, and Zoom In WFM"

Descargar episodio

Episode Synopsis

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by five prominent CX analysts to dissect the latest stories from the space - including news from Microsoft, Salesforce, and Zoom. In this edition, our CX experts include:Liz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wetteman, Principal at ValoirMichael Fauscette, Founder, CEO & Chief Analyst at Arion ResearchShelly Kramer, Principal Analyst at V3B Martin Schneider, Head of Research at Annuitas Research 

More episodes of the podcast CX Today

Content Guru on Its Cloud Contact Center Differentiators, Wins, & Vision (Big Update) 29/08/2025
The Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's Departures 07/08/2025
Big CX News - The Latest on Agentforce 3, New AI Studios from NiCE & Genesys 15/07/2025
Big CX Update: Cyara 30/06/2025
NiCE Interactions International: Everything You Can Expect from the Must-Attend CX Event 27/06/2025
The Next Generation Virtual Agent: An Inside Look 26/06/2025
RingCentral Shares All on RingCX Early Successes, Latest Innovations, & Roadmap 26/06/2025
80% of Tech Specialists Make These Common Mistakes that Make Them Regret their CCaaS Decision 19/06/2025
Customer Contact Week 2025: A Preview of the World's Largest Contact Center Event 02/06/2025
Why Does Traditional CCaaS Pricing Need to Evolve? 29/05/2025
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA