CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
268 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Mostrando página 6 de 14

The 4 Pillars of the Blue Collar Call Center 29/11/2023
Overcoming Brown Friday 22/11/2023
From the Archives: ✨Magic Words🧙 15/11/2023
How Companies Can Reduce Employee Burnout 10/11/2023
The Customer Loyalty Secret 08/11/2023
Personalization and Isolation 01/11/2023
Getting 5 Star Reviews For Your Trades Business 25/10/2023
Why Occupy Wall Street Failed... And Made Things Worse. 18/10/2023
Praise to the Stakeholders! 11/10/2023
The HeroCX Framework: Customer Service Week 2023 06/10/2023
The Long-Term Consequences of Short-Term Savings 04/10/2023
Customer Service Week 1: The HeroCX Framework 02/10/2023
Customer Service Week 2023 (Bonus Episode) 28/09/2023
CX in 2023 27/09/2023
CX and Leadership with John Akhoian 20/09/2023
The Customer Centric Plumbing Company 14/09/2023
Hiring For EQ and CQ 06/09/2023
The Communication Crucible 30/08/2023
Unrelenting Training 23/08/2023
One Stop Resolutions (From the Caffeinated Archives) 16/08/2023
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