CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
278 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Mostrando página 5 de 14

spark: all you need to improve your cx 19/06/2024
are we in a white collar recession? 12/06/2024
AI as a Co-Pilot NOT an Autopilot 05/06/2024
are we prepared for the next industrial revolution? 29/05/2024
minimizing RTO culture ROT 22/05/2024
modernizing the trades 15/05/2024
customer science theater 3000 08/05/2024
customer feedback 01/05/2024
the roi of customer service 24/04/2024
the spaghetti incident 17/04/2024
Caffeinated CX Classic: The 5 Keys of CX 10/04/2024
The Most Important Aspect 03/04/2024
Contact Center Team Leads 27/03/2024
why are you still doing what your customers hate? 20/03/2024
I Don't Know (From the Archives) 13/03/2024
The Best KPIs to Track in a Blue Collar Call Center 06/03/2024
Government Regulation in CX 01/03/2024
4 Must-Haves in Your Call Center Training Curriculum 28/02/2024
from players🎮 to paychecks💸 21/02/2024
Use AI to Augment, Not Replace Employees 14/02/2024
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