CX RIOT RADIO

Por: David Powers
CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.
268 episodios disponibles

Latest episodes of the podcast CX RIOT RADIO

Mostrando página 4 de 14

Steel & Soul: A Journey of Customer-Centric Enlightenment 28/08/2024
Spamming Execute 21/08/2024
Contagious Curiosity 14/08/2024
CxRR Classic: The Punk Rock Contact Center 07/08/2024
Paying the Toggle Tax 31/07/2024
Self Service Champions ;) 24/07/2024
Overcoming Complaint Complacency 17/07/2024
High Prices, Low Quality... Record Sales. 10/07/2024
employees vote to unionize, non-profit replaces them with chatgpt 03/07/2024
you need to respond to reviews 26/06/2024
spark: all you need to improve your cx 19/06/2024
are we in a white collar recession? 12/06/2024
AI as a Co-Pilot NOT an Autopilot 05/06/2024
are we prepared for the next industrial revolution? 29/05/2024
minimizing RTO culture ROT 22/05/2024
modernizing the trades 15/05/2024
customer science theater 3000 08/05/2024
customer feedback 01/05/2024
the roi of customer service 24/04/2024
the spaghetti incident 17/04/2024
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