CX Conversations

CX Conversations

Por: LaunchPod Media
What do businesses of all sizes value the most? Growth. But how do you grow in today’s rapidly changing environment? CX Conversations is a business, marketing, and customer experience podcast packed with stories showcasing how modern businesses are using customer experience to drive revenue and create life-long connections. Tune in to hear the success stories of the brands you love, and draw practical knowledge from experts making strides across industries. Hosted and produced by Kustomer.
148 episodios disponibles

Latest episodes of the podcast CX Conversations

Mostrando página 5 de 8

How to Create a More Human Experience in Customer Support | Amanda Chavez 04/03/2021
The Future of CX is NOW | Five CX Milestones that Will Define the Next Decade 02/03/2021
Best Practices of Employee and Customer Engagement | Suzzanna Rowold 25/02/2021
How to Optimize Your Remote Workforce | Gordon Schleffer 23/02/2021
Secrets to Operationalizing a Transformational Customer Program | John Timmerman 18/02/2021
Keys to Enabling Long Term Sustainability in Customer Service | Billie Jo Timm 16/02/2021
The Four Steps To Transforming a CX Organization | Hunter Schoettle 11/02/2021
How to Build a Startup Support Organization | Karen Durenberger 09/02/2021
The 90 Day Roadmap to Customer Excellence | Shannon Martin 04/02/2021
How to Move from a Product Strategy to a Customer-Obsessed Strategy | Erik Vogel 02/02/2021
How to Drive Customer Experiences in the Post-Covid World | Carrie Lemelin 28/01/2021
Moving From Reactive to Proactive Customer Support | Eric Bonnette 26/01/2021
Next-Level CX for B2B Companies | Steve Walker and Troy Powell 21/01/2021
Top Customer Service Mistakes| Mike Sasaki 19/01/2021
How to Better Understand Your Customer | Ed Porter 14/01/2021
How to Smash Your NPS | Michael O’Reilly 12/01/2021
Using Data to Personalize the Customer Experience | Steven Maskell 07/01/2021
Who Owns the Customer? | Justin Chappell 05/01/2021
Building a Customer Centric Culture | Annette Pedroza 31/12/2020
Finding Leaders in CX | David Grissom 29/12/2020
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