Customer Support Leaders

Customer Support Leaders

Por: Charlotte Ward
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
349 episodios disponibles

Latest episodes of the podcast Customer Support Leaders

Mostrando página 16 de 18

48: Hiring in Support with Craig Stoss 11/03/2020
47: Hiring in Support with Kristina King 10/03/2020
46: Hiring in Support with Ulrike Pitzschke 09/03/2020
45: Careers in Support with Kristina King 06/03/2020
44: Careers in Support with Mike Redbord 05/03/2020
43: Careers in Support with Vanessa Subramaniam 04/03/2020
42: Careers in Support with Natalie Ruhl 03/03/2020
41: Careers in Support with Matt Dale 02/03/2020
40: Looking Beyond the Numbers with Mike Redbord 28/02/2020
39: Looking Beyond the Numbers with Meredith Molloy 27/02/2020
38: Looking Beyond the Numbers with Jenny Dempsey 26/02/2020
37: Looking Beyond the Numbers with Natalie Ruhl 25/02/2020
36: Looking Beyond the Numbers with Ash Rhodes 24/02/2020
35: Managing Performance Issues with Simone Secci 21/02/2020
34: Managing Performance Issues with Brittany Naylor 20/02/2020
33: Managing Performance Issues with Josh Magsam 19/02/2020
32: Managing Performance Issues with Hilary Dudek 18/02/2020
31: Managing Performance Issues with Ash Rhodes 17/02/2020
30: Metrics with Simone Secci 14/02/2020
29: Metrics with Chris Taylor 13/02/2020
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