In this episode, our esteemed guest, Neely Powell, CEO of Charleston Shoe Company, discusses her love for brick-and-mortar retail and its emphasis on personal connections and immersive experiences. With 24 years of experience, she contrasts in-person interactions with online shopping, emphasizing the unique community-building aspect of physical stores. Neely's approach goes beyond sales, as she actively supports frontline workers and communities in need, showcasing the broader impact of retail beyond profits. Her journey embodies resilience, innovation, and community focus, highlighting the significance of brick-and-mortar retail in today's digital age.Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn

Ver todos los episodios