In this episode, Gill Kernick and Matthew Price look at why we weren't more prepared for the pandemic...  We knew it was coming. The World Health Organisation published its first pandemic plan in 1999. The UK had also planned for it. What on earth happened?  And what does that story tell us more broadly about why we fail to prevent catastrophe?  Gill and Matthew speak to two front-line workers, Chidera Ota and Louise Curtis to find out how they adapted to a fast-moving emergency situation.  They also speak to David Alexander who is a professor of risk reduction at UCL, and Jill Rutter a senior research fellow at UK in a Changing Europe about the underlying systemic problems that meant the UK was never equipped to deal with a pandemic. And they explore something new. What is the role of empathy in preventing catastrophe?

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