ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
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Episode Synopsis
Let’s face it, customer success is full of it. If you work in CS, you know there’s a lot of fluff and nonsense out there. But you don’t need any more generic advice about putting the customer first or how to run a QBR. You need practical, real world tips to help you solve the problems you’re facing right now.In this podcast, Totango COO and President Jamie Bertasi talks to the top CS leaders in the world about the strategies and tactics they’re using to drive results. No nonsense, just a practical playbook for delivering net revenue retention, the holy grail of customer growth. Welcome to CS, No BS. Powered by the team at Totango.
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