CS No BS

CS No BS

Por: Totango
Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & COO Jamie Bertasi.
10 episodios disponibles

Latest episodes of the podcast CS No BS

The art and science of customer success with Morgan Courtney, Director of Customer Success at Taskrabbit 07/12/2022
Solving customer problems at scale with Jay Nathan, EVP & Chief Customer Officer at Higher Logic 23/11/2022
Maintaining gratitude for the customer with Eran Ashkenazi, Chief Customer Officer at SentinelOne 10/11/2022
BONUS: The biggest BS in CS 27/10/2022
Delivering on customer expectations with Kerri Brown, Head of Customer Success Strategy Execution at SAP 13/10/2022
Owning the moment trumps owning the customer with Shona Fenner, Sr. Customer Success Operations Manager 27/09/2022
Building CS from scratch with Maranda Dziekonski, Chief Customer Officer at Swiftly 15/09/2022
The power of being proactive with Brent Cogswell, Head of Customer Success at Schneider Electric 01/09/2022
Customer journey as a product with Guy Nirpaz, Founder and CEO of Totango 18/08/2022
Trailer 10/08/2022
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