Episode Description:Unlock the secrets to family business success with Ryan Weiss, founder of Effective Performance Strategies (EPS). Discover how documented processes can transform your operations, reduce chaos, and ensure a seamless transition to the next generation. Ryan shares his personal journey from a teenage entrepreneur to leading a multinational company, offering invaluable insights into the power of his innovative optics system.Gain a deeper understanding of the optics system and the SIPOC framework—two game-changing tools for enhancing communication and collaboration across departments. Ryan provides real-world examples from the chemical industry to illustrate how these frameworks can streamline operations and eliminate friction. Learn how to identify gaps, align workstreams, and foster better departmental handoffs, ultimately creating a more efficient and harmonious business environment.In this episode, we also explore the emotional complexities of process optimization in family businesses. Ryan emphasizes the importance of listening and understanding when navigating the unique challenges of second and third-generation enterprises. By integrating both logical and emotional considerations into structured decision-making frameworks, family businesses can manage growth more effectively and make better business choices. Don't miss Ryan's practical advice for overcoming operational challenges and achieving long-term success. Join us for an insightful and inspiring conversation that promises to elevate your family business to new heights.Highlight Time Stamps:(03:49 - 04:38) Generational Family Business Success(08:53 - 09:54) Reducing Friction in Family Businesses(15:40 - 17:00) Interdepartmental Process Documentation Challenges(19:29 - 22:31) Managing Conflict Through Process Analysis(25:31 - 27:11) Navigating Change Management and Growth(30:15 - 32:31) Emotions and Decision-Making in BusinessConnect with Ryan Weiss:Connect with Ryan on LinkedInLearn more about Effective Performance Strategies (EPS):Website: https://epsoptics.com/Learn more about Ryan’s Book & his podcast Optics in Action:https://book.epsoptics.com/https://podcast.epsoptics.com/About Ryan Weiss: Trained hundreds of executives and non-executives in leadership and continuous improvement methodologies. Global executive with diverse international business expertise across the Americas, Asia and Europe. As Global Technology Manager, managed a $500 million product portfolio. Former Global Director of Continuous Improvement & Head of North American Operations. Successfully managed, led and developed hundreds of employees while driving millions in sustained improvements. Founded EPS with a vision to solve the frustrations in growing businesses of misaligned processes between departments!Connect with Dr. Donna:LinkedIn | https://www.drdonnamarino.com/Learn more about Dr. Donna’s Executive Coaching:Get your copy of Dr. Donna’s book, Unleash the Wise Leader in You! on Amazon.Learn more about Leadership & Team Trainings for Family BusinessesFind out if our Women’s Leadership Group is right for you.Podcast Artist Name: Dr. Donna MarinoShow Email: [email protected] Website URL: https://www.drdonnamarino.com/

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