Who is a contact Center Supervisor?

07/11/2022 36 min
Who is a contact Center Supervisor?

Listen "Who is a contact Center Supervisor?"

Episode Synopsis

  Notable quotes "I miss my old job some days it was less chaotic. I used to be an ER Nurse and I am now a call center supervisor in Manila" "I am a manager, a leader, a therapist, a coach, an arbitrator, a time manager, a workforce manager, a teacher, a quality..." I was the best agent - I am now probably the most undertrained manager in the company with lots of responsibility and hats to wear! Contact Amas and Bob. http://linkedin.com/in/amastenumah/ https://www.linkedin.com/in/bobfurniss/