Consumer Focus with Martin Newman

Por: Martin Newman
Consumer Focus is a podcast about empowering positive change for consumers and brands. Consumer Focus is hosted by Martin Newman, a champion for putting the consumer at the heart of all aspects of customer facing business. An expert, keynote speaker and advisor on customer-centric transformation, Martin has spent 37 years working with brands such as Harrods, Ted Baker and Burberry to build up a detailed understanding of the retail and commercial market.
40 episodios disponibles

Latest episodes of the podcast Consumer Focus with Martin Newman

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How do businesses truly become socially responsible? 08/02/2021
Autonomous vehicles will change the last mile experience forever 07/02/2021
Creating a brand with people, purpose, performance and product at its core 07/02/2021
Sustainability - Plan A to B 07/02/2021
How can consumers and brands be more sustainable with clothing? 07/02/2021
How shops and consumers can reduce plastic waste 07/02/2021
Could Brexit be a good thing for British business? 07/02/2021
How could cosmetic brands engage better with minority customers? 07/02/2021
How can charities help the community and deliver great customer service? 07/02/2021
Multi-sensory packaging for visually impaired customers 07/02/2021
How can airports make Middle Eastern customers feel more welcome? 07/02/2021
How can stores make customers with hearing impairments feel more welcome? 07/02/2021
Giving sweet-toothed customers a sensory chocolate-buying experience 07/02/2021
What could stores do to make Jewish customers feel more welcome? 07/02/2021
How can brands engage better with customers with ‘invisible’ disabilities? 07/02/2021
Is online behaviour evolving? 07/02/2021
What can store assistants teach us about our customers? 07/02/2021
Can you ever really understand your customers? 07/02/2021
What does AI mean for today’s customers? 07/02/2021
What does Brexit mean for business? 07/02/2021
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