In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case study to illustrate common issues like communication barriers, differing work norms, and heightened sensitivity to feedback. Simon shares practical conflict resolution strategies, emphasizing the importance of de-escalation, flexible expectations, and understanding generational "cultural differences." He encourages managers to foster collaboration by balancing assertiveness with empathy, and adapting approaches to build trust and resilience in younger teams.TIMESTAMPS: 00:00 Engaging Across Generational Teams07:01 "Power of Diverse Perspectives"08:28 Navigating Norms and Value Conflicts12:56 Managing Stress Through Coaching16:02 Building Trust Through Certainty19:54 Performance Improvement Strategies24:46 "Understanding and Engaging Gen Z"27:34 Building Trust Through Better Listening32:08 "Structured Meetings for Collaboration"36:05 Listening Styles and Management Balance39:55 "Growth Through Challenges"41:23 Conflict Resolution Resources & TrainingClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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