Henry Mintzberg, Cleghorn Professor of Management at McGill University in Montreal, Quebec, and author of nearly two dozen books on management, first coined that phrase - 'Management is Leadership Practiced Well' in his groundbreaking book - 'Managers NOT MBAs - A Hard Look at the Soft Practice of Managing and Management Development.' When you get right down to it, whether you hold the title of manager or leader, the common denominator is people. Soft skills are essential skills. A manager or leader must excel at these three skills to manage or lead others. Listen to my podcast and find out.

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