Carolyn and Seth talk about the challenges facing organizations as they deal with changing generational dynamics in the workforce. Most of the attention in recent years has been on the behaviors and preferences of younger workers as they enter the workforce, but there is an equally significant shift taking place with older workers. As people are living longer and changing their expectations around aging, they are also changing their expectations around later stages of a career. Organizations need to consider how to manage and leverage these workers and their experience, and they should also consider how to think about this cohort in their customer base.

Ver todos los episodios