- User experience is still being defined but has expanded beyond traditional HCI to include qualitative factors

- UX design considers everything around an interface, not just the interface itself

- Computers are now for enjoyment beyond just work

- Agile is good for known requirements, DevOps and microservices help with separation of concerns

- Heuristics can be passed to engineers to understand UX expectations

- Validation includes testing initial user requirements through methods like A/B testing

Text Transcript: https://web.cs.manchester.ac.uk/zzalszsh/podcast/17-Chapter-18.txt
PDF Transcript: https://web.cs.manchester.ac.uk/zzalszsh/podcast/17-Chapter-18.pdf
Subtitles : https://web.cs.manchester.ac.uk/zzalszsh/podcast/17-Chapter-18.srt

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