In the last episode of season 3 of the Coast and Commerce podcast, Ben Amos interviews Anthony McLean, General Manager of Ambrose Construct Group. They discuss the journey of Ambrose from a small building company to a national player in the insurance repair industry, and how they have scaled the business using technology, structure and efficiencies. Anthony shares insights on building a high-performance culture, the HR challenges of operating on the Sunshine Coast, and the company's vision for the future, focusing on building community, workforce and innovation.TakeawaysScaling requires a core focus on what you do best.Ambrose Construct Group has diversified to work with every insurer in Australia.Technology plays a crucial role in streamlining operations and improving efficiency.Customer service is paramount in the insurance repair industry.Building a high-performance culture involves targeted recruitment and development.The Sunshine Coast offers unique opportunities and challenges for businesses.Affordable housing is a significant challenge for attracting talent.Ambrose is committed to supporting local trades and the community.The future involves bringing innovative products to the market.Ambrose aims to influence the industry nationally and globally.Chapters00:00 Scaling Business: The Core Focus05:12 The Journey of Ambrose Construct Group09:54 Innovating Through Technology15:10 Building a High-Performance Culture19:56 Challenges and Opportunities on the Sunshine Coast25:12 Vision for the Future: Resilience and InnovationClick here for more https://innovatemedia.com.au/S3-8

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