Harness The Power Of NPS, With Ex-State Street CMO Hannah Grove

31/07/2024 44 min
Harness The Power Of NPS, With Ex-State Street CMO Hannah Grove

Listen "Harness The Power Of NPS, With Ex-State Street CMO Hannah Grove"

Episode Synopsis

You’ve probably heard of the Net Promoter Score, or NPS. But on this episode of the Generation Podcast, Hannah Grove - ex-State-Street CMO and now board member at global investment manager abrdn - is going to show you how to harness it. She sat down with Max to discuss how Hannah transformed State Street as a marketeer, why NPS should be a CMO’s number 1 metric, and why it’s so hard to create great content in-house. Partner with us: https://business.finimize.com/Subscribe to the Finimize Newsletter: https://share-eu1.hsforms.com/1TVySdLKsSxmyp0sBmOcNrg2b9knn

More episodes of the podcast CMOs In Finance