118-The Weekend in Long Term Care

27/05/2009 10 min

Listen "118-The Weekend in Long Term Care"

Episode Synopsis

While many facilities may have great customer service during the week (especially during business hours), sometimes the hours on the weekend tend to suffer a bit due to issues such as staff, budget, transportation, etc. It is very important to make sure that great customer service takes place 24/7. Here are some items to consider!