Episode 21: Sandeep Pandey, Group Chief Technology and Operations Officer, FWD Insurance

CIO Leadership Live: ASEAN
29/07/2024 42 min
Episode 21: Sandeep Pandey, Group Chief Technology and Operations Officer, FWD Insurance

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Episode Synopsis

Sandeep Pandey, Group Chief Technology and Operations Officer of FWD Insurance, shares his humanistic approach to implementing technology that creates meaningful customer and employee experience. In his expanded role of managing both technology and customer operations, he details how his strategies offer personalisation for his teams and customers to deliver the ultimate experience.

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