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Listen "Entry 5: First Day Jitters, Sticky Notes, and Burnt Toast"
Episode Synopsis
Chapter 2: Entry 5
“Day one: If it could go wrong, it did. Silver lining? I found my favorite part of hospitality.”
Talk about being thrown in the deep end! Nadja’s first day running The Bliss was a wild ride—80% occupancy, a surprise roof leak, and a flurry of guests to handle—all on her own.
But somewhere between breakfast mayhem and a crisis or two, she discovered something she loves about hotel life. Any guesses?
About this series: Diary of a Hotelier: From Suites to Software.
An authentic, behind-the-front-desk look into the world of hospitality through the eyes of Nadja Buckenberger, a first-time hotel owner. After an unexpected opportunity led her to buy The Bliss Boutique Hotel in Breda, the Netherlands, Nadja shares the thrills, challenges, and unexpected joys of running a hotel.
Each episode dives into her journey—from her first days as a hotelier to the operational hurdles that inspired RoomRaccoon, now empowering hoteliers worldwide. Whether you're a seasoned professional, an aspiring hotelier, or simply curious about the realities of running a hotel, Diary of a Hotelier provides an honest, insightful, and relatable perspective on running a successful hotel business.
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📖 Read the full diary entry
📧 Sign up to get weekly emails
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🎥 Watch on YouTube
“Day one: If it could go wrong, it did. Silver lining? I found my favorite part of hospitality.”
Talk about being thrown in the deep end! Nadja’s first day running The Bliss was a wild ride—80% occupancy, a surprise roof leak, and a flurry of guests to handle—all on her own.
But somewhere between breakfast mayhem and a crisis or two, she discovered something she loves about hotel life. Any guesses?
About this series: Diary of a Hotelier: From Suites to Software.
An authentic, behind-the-front-desk look into the world of hospitality through the eyes of Nadja Buckenberger, a first-time hotel owner. After an unexpected opportunity led her to buy The Bliss Boutique Hotel in Breda, the Netherlands, Nadja shares the thrills, challenges, and unexpected joys of running a hotel.
Each episode dives into her journey—from her first days as a hotelier to the operational hurdles that inspired RoomRaccoon, now empowering hoteliers worldwide. Whether you're a seasoned professional, an aspiring hotelier, or simply curious about the realities of running a hotel, Diary of a Hotelier provides an honest, insightful, and relatable perspective on running a successful hotel business.
🔔 Don't forget to turn on all notifications.
📖 Read the full diary entry
📧 Sign up to get weekly emails
🎥 Watch on YouTube
More episodes of the podcast Check In by RoomRaccoon
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BOLD Episode 3 | Smart Upsells, Lean Operations, and Soulful Stays at Beachfront BoutiqueHotel
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Entry 20: A Hotelier at Heart
27/02/2025
Entry 19: Upselling—More Than Just a Room
27/02/2025
Entry 18: Season-Proofing Your Hotel
26/02/2025
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