What does a customer engagement and communication expert have to say on the topic of Communication. My guest Alex Berton, a Marketing and Decisioning Specialist shares his experience and perspective on the causes importance of strong communication within large projects and what good should look like.We dive into:- Alex's perspective of communication- The most common outcomes of failed communication in his experience- The causes of communication problems- What examples of 'good' can look likeAlex's extensive career has seen him work with tier 1 corporates through to start-ups, using customer-centric thinking to drive areas as revenue growth, revenue protection, and improved customer satisfaction. Today he works with some of the biggest Asia-Pacific companies to transform customer engagement, challenging organisations to adopt the benefits of forward-thinking strategies like Contextual Customer Engagement and Hyper Personalisation. Let me introduce you to Alex Berton.Learn more about Alex here:linkedin.com/in/alexbertonConnect with me: www.projecting.com.auLinked In: www.linkedin.com/karineodonnellInstagram: www.instragram.com/projectingwithpeopleFacebook: www.facebook.com/Projecting With People

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