Listen "Q and A Pt. 2 - A formula guaranteed to produce perfect or near-perfect CSAT scores"
Episode Synopsis
In this episode, Trey Briggs discusses a formula that is guaranteed to produce near-perfect CSAT or Patient Survey Scores. Check it out!
More episodes of the podcast Call Center Confidential
Why Scoring 100% of Calls Is Not the Answer
20/06/2025
How to Make Mediocre Agents Great Pt. 5
14/05/2025
A Training Model Refresh for the Industry
10/04/2025
The Call Center Industry's Denial Dynamic
28/03/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.