Q and A Pt. 14 - How to Ensure Every Agent Is Exceptional on the Phone

16/10/2025 17 min
Q and A Pt. 14 - How to Ensure Every Agent Is Exceptional on the Phone

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Episode Synopsis

In this super-informative episode, top industry trainer and thought leader, Trey Briggs, discusses accountability, training versus scoring, and how to make underperforming agents excellent! Trey offers industry-leading solutions based on a unique level of knowledge and expertise. Check it out, y'all!