Listen "Q and A Pt. 1 - The QA process, how many reports per month is ideal, social media, and depressesd agents"
Episode Synopsis
In this uber-informative episode, Trey answers listeners' questions regarding the QA process, how many reports per month are ideal, social media, handling depressed agents, and more! Check it out, y'all!
More episodes of the podcast Call Center Confidential
Why Scoring 100% of Calls Is Not the Answer
20/06/2025
How to Make Mediocre Agents Great Pt. 5
14/05/2025
A Training Model Refresh for the Industry
10/04/2025
The Call Center Industry's Denial Dynamic
28/03/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.