Soft Skills for managers and leaders are essential to business and personal success. This week on Business Brain, we ask our audience if these skills are teachable or if you must be born with them. Traits like empathy, a sense of humor, being a good listener, and friendliness. Can these be taught? Listen in to hear our take!

00:00:00 Business Brain – The Entrepreneurs’ Podcast #494 for Casual Friday, October 20th, 2023
00:01:02 Robert-How to manage increasing customer expectations?

Whistle, Workhorse, and the Whale – Episode 445


00:07:17 SPONSOR: Fastmail, the email provider who puts your privacy first. Visit Fastmail.com/BusinessBrain for 10% off your first year
00:08:57 Can anyone become good at being a manager?

Friendly
Optimistic 
A good listener
Empathy
Sense of humor
Peter Principle


00:15:35 BB494 Outtro <https://businessbrain.show/>

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