Bulletproof Hygiene Podcast Episode 96 Host: Charissa Wood, RDH Guest: Erika Pusillo Key Takeaways: Introduction Effective Team Communication Creating A Caring And Professional Environment Kudos Quarterly check-ins Finding Fulfillment In Our Work And Team Giving Self-Assessment Tools Emotionally Evolved Leader Create The Triple Win Be A Bigger Person And Apologize Trust And Accountability   References: Hygiene Mastermind Bulletproof Summit Mighty Networks: Bulletproof Hygiene Episode 70: Bulletproof Strategies with Erika Pusillo   Tweetables: Being part of a team there's always going to be some struggles. -Charissa Wood Positive atmosphere is related to how you build rapport with your team. -Erika Pusillo We have to feel cared for ourselves to turn around and give that back to someone. -Charissa Wood Normalize acknowledging what went well and what is right. -Erika Pusillo Understand what a win looks like for your team member. -Erika Pusillo You have to know when to be flexible and when to be rigid. -Erika Pusillo It's human nature that we want to help, we just need to know how. -Erika Pusillo You can define what your world is. -Erika Pusillo Communication will always be flawed. -Erika Pusillo When we are upset we dive more into the me filter. -Charissa Wood Healthy team has support. -Charissa Wood Trust breeds accountability. -Charissa Wood

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