In this episode, Tim and Randy will talk about business core values and their importance for the growth, sustainability and success of a gym.
They help in decision making processes, shaping a gym’s culture, and in guiding employees on how to act and how to go about their tasks in the best way possible because they aspire to live up to those values.
Tim shares the core values that helped him develop the entire direction of his own gym business, and with Randy’s contribution, they will teach us how to effectively apply the same in our businesses.
Key Takeaways:

Core values: Your gym’s operational compass (01:09)
Making core value creation a team effort (02:39)
Their impact on service delivery (06:25)
Shaping the business culture and over-delivering on client expectations (08:20)
The value of doing the right thing (11:49)
Applying the highest level of professionalism (14:21)
Continuous learning and research on training techniques (15:11)
Ensuring and maintaining a great client experience (18:41)
Building customer/client loyalty (22:54)


You can find out more about Tim and the strategies covered in this episode by checking out our website.
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