This episode of the Built by People podcast features Dr. Charm, an HR leader with over 25 years of experience. Dr. Charm shares her unique career journey and delves into her four stages of change—modification, manipulation, maintenance, and management—to ensure successful organizational transformation. She highlights the role of gamification in engaging employees and driving change, and discusses the balance between employee involvement and leadership direction. Dr. Charm emphasizes the importance of constant communication and feedback to sustain long-term success and offers practical strategies and tools for effective change management.

00:00 Introduction to the Built by People Podcast
00:16 Sponsorship Message from Previ
00:45 Welcoming Dr. Charm
00:50 Dr. Charm's Career Journey
01:30 The Four Stages of Change
02:44 Example of Change Management in Action
05:01 The Role of Gamification in Change Management
07:38 Balancing Employee Involvement and Leadership Direction
08:45 Sustaining Change for Long-Term Success
09:50 Measuring and Adjusting Change Management Effectiveness
11:01 Parting Advice from Dr. Charm
11:53 Closing Remarks

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