ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Inside a Client Relationship OS: From Onboarding to Retention"
Episode Synopsis
Olena, Head of Operations at Avomind, breaks down what client relationship management looks like when you’re scaling a services business: transparency from the first call, how to segments accounts (strategic, referral multipliers, niche), and what they standardize vs keep flexible. We cover early red flags, how to re-engage clients without burning the relationship, and the ops behind it all.
In God we trust