Unlocking the Customer Journey

06/08/2025 33 min

Listen "Unlocking the Customer Journey"

Episode Synopsis

Ever wonder why some customers buy—and others disappear?The latest episode of Building Up Your Business is LIVE, and we’re diving deep into the real reason behind customer decisions (hint: it’s not just logic).I’m joined by Keith Finger, Chief Revenue Strategist at Revenue Insight, to break down the full customer journey — from first awareness to long-term advocacy — and how understanding it can unlock serious growth.Whether you're B2B or B2C, you'll walk away with insights on:✅ Mapping the full customer journey✅ Identifying emotional drivers that impact buying✅ Reducing friction across the sales cycle✅ Gathering feedback from both buyers and those who walked away🎙️ This episode is packed with practical strategies you can use today.Talk to Keith! www.GetRevenueInsights.com#CustomerJourney #SalesStrategy #B2BMarketing #CustomerExperience #BuildingUpYourBusiness #PodcastLive #EcommerceGrowth