Send us a textCustomer service isn’t a fire extinguisher — it’s a foundation.In this episode of Both Sides of the Check, Ms Cat + LiShon unpacks the hard truth: if your clients only feel cared for when something goes wrong, you're doing it wrong. We’re diving into how service should be baked into every single touchpoint — from your welcome email to your final invoice.You’ll learn:Why “good enough” customer care is costing you referrals and retentionHow to design a client experience that prevents problems before they happenThe difference between being reactive and being intentionalHow service can become your most powerful sales toolThis is for the entrepreneurs who say they want loyal clients, but haven’t thought past the checkout button. Let’s fix that.💡 Tap in and let’s talk about building businesses that serve people, not just problems. Support the show💥 Thanks for rocking with Both Sides of the Check! Keep the vibe going and follow us everywhere @bothsidesofthecheck: 📲 Facebook | Instagram | TikTok Real talk. Real life. Real receipts. See you on the next episode. 💸🎙️

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