In this week's episode of Beyond the Desk, Mark Thomas is joined by Ketan Motwani, COO at Arch Insurance, for a rich and refreshingly candid conversation about career reinvention, resilience, and rising through transformation. From rebelling at school in India to being parachuted into boardrooms in the UK, Ketan’s story spans military training, software engineering, Deloitte consulting, and executive leadership at Aon and Arch.Key Topics Covered:From physics to the Indian Army to Deloitte: an unconventional startHow transformation became his leadership DNAMaking the shift from consulting to industry (and how having twins was the catalyst)The evolution of the COO role — and why it’s not one-size-fits-allEmbedding AI as part of a broader operating model shiftAdvice for aspiring COOs on building a rounded careerWe unpack the pivotal decisions that shaped his journey, the mindset shift required to go from change agent to COO, and why the London Market's data challenge is today’s biggest opportunity. Whether you’re an aspiring leader, a transformation junkie, or just love a great story - there’s something in here for you.Connect with us:Mark Thomas on LinkedIn: Connect HereFollow Beyond the Desk on LinkedIn: Follow HereWatch Full-Length Video Episodes on YouTube HereKetan on LinkedIn: Connect HereIf you enjoyed this episode, please subscribe, leave a review, and share it with colleagues who might find it valuable!New episodes drop every Tuesday. Stay tuned for more conversations with leaders shaping the future of insurance and InsureTech. Thanks for tuning in - see you next time on Beyond the Desk! 🎧Sponsor:This episode is brought to you by Invecta Search, the brand new leadership search product from Invecta Group, which leads the insurance industry in building best-in-class technology and transformation leadership teams. Find out more: www.invectagroup.com

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