NEXUS-International Broadcasting Association NEXUS-International Broadcasting Association Beyond Global WavesThis episode of Beyond Global Waves delves into the concerning trend of enshittification, also known as platform decay, where online services like social media, search engines, and e-commerce platforms progressively decline in quality. Initially designed to attract users, these digital platforms eventually prioritise business customers and then shareholder profits, leading to a degraded user experience. Examples like Amazon, Google Search, Facebook, and even dating apps illustrate this cycle of declining service quality, increased fees, and prioritisation of advertisements over user needs. Understanding enshittification is crucial for both consumers and businesses navigating the evolving digital landscape, and potential solutions involve advocating for interoperability, the right of exit, and stronger antitrust enforcement.
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