In this episode of Behind Every Booking show, I had the pleasure of speaking with Pedro, the co-owner of the stunning boutique hotel Castelo Santa Catarina in Porto. This family-run gem has been welcoming guests for over 40 years, blending rich local culture with exceptional hospitality.
🔑 Key highlights:
Why Pedro joined the program Unevitable Hotel Success: Discover his motivations, what he wanted to learn, and whether the experience met his expectations.
Dynamic pricing and customer service: How Pedro embraced these strategies to elevate his business.
Exceeding expectations: Pedro’s unique take on managing both guest and employee expectations to create memorable experiences.
The role of technology: Pedro shares his perspective on innovation in the hospitality industry.
Three game-changing takeaways: Learn the key benefits Pedro gained from the program and how they transformed his approach to running a hotel.

This inspiring conversation offers a behind-the-scenes look at the passion and strategies driving one of Porto’s most beloved boutique hotels. It might even spark your curiosity to visit this remarkable place!
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free

Stay connected: 
instagram https://www.instagram.com/radkatelyckova/
LinkedIN https://www.linkedin.com/in/radkatelyckova/
Facebook https://www.facebook.com/radkatelyckova.hotelrevenuestrategist
Youtube https://www.youtube.com/@HotelSuccessWithRadka/shorts

Ver todos los episodios